vsbat Terms and Conditions

1 General Overview and Acceptance

These terms and conditions ("Terms") govern the use of the vsbat platform and all its services. In these Terms, "vsbat", "we", "our" refer to the entity operating the platform, and "user", "you", "your" refer to the registered member.

By registering on the vsbat platform, logging in, or using any service, you are considered to have fully read, understood, and accepted all clauses and sub-clauses of these Terms. If you do not agree with any part of these Terms, you are requested to refrain from using the platform's services.

In addition to these Terms, our Privacy Policy and Responsible Gaming Guidelines also apply and are considered an integral part of these Terms.

2 Eligibility and Registration

2.1 Age Requirement

To use the vsbat platform, you must be 21 years of age or older. Registration by minors is strictly prohibited on this platform. We may request identity documents or other proof at any time for age verification. Providing false information about your age will result in immediate account closure and all balances may be forfeited.

2.2 One Account Per Person

Only one vsbat account may be operated per person, household, residential address, email address, telephone number, IP address, and payment method. Creating multiple accounts will result in closure of both accounts and cancellation of all bonuses.

2.3 Accuracy of Registration Information

All information provided at the time of registration must be accurate, complete, and up to date. Providing false or misleading information will be considered a violation of these Terms. If any details change, please notify our support team immediately.

2.4 Identity Verification (KYC)

vsbat may request completion of a Know Your Customer (KYC) identity verification process at any time. This may require a copy of a national identity card, passport, or other government-issued ID. Withdrawals may be placed on hold until KYC is completed.

3 Account Management and Security

3.1 Protecting Your Login Details

It is your responsibility to keep your account username and password completely confidential. Do not share this information with anyone. You are responsible for all activities carried out from your account, including any unauthorized use.

3.2 Unauthorized Access

If you suspect unauthorized access to your account or theft of your password, contact us immediately at: [email protected]. vsbat will not be held liable for any resulting loss if we are not notified in a timely manner.

3.3 Account Transfer Prohibited

Your vsbat account is strictly personal and non-transferable. Selling, renting, or transferring your account to anyone else is strictly prohibited.

4 Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are accepted for depositing funds on the vsbat platform:

• bKash
• Nagad
• Rocket
• Upay

The minimum deposit amount is ৳500 for each method. Deposits are generally credited to your account instantly. If a deposit is not credited for any reason, please contact our support with the transaction reference.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals generally take 5–30 minutes to process. Withdrawals must be made using the same method used for the deposit.

4.3 Transaction Limits and Verification

To prevent fraud and ensure security, vsbat may verify any transaction and request additional documents if necessary. If an unusual transaction pattern is detected, the account may be temporarily suspended.

4.4 Deposits from Non-Personal Accounts Prohibited

Deposits must be made from your own payment account. Depositing funds using a third party's account is strictly prohibited and may result in account closure.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳500 is required to receive this bonus.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means you must wager 20 times the total bonus amount before the bonus funds can be withdrawn. Bonus funds cannot be withdrawn before the wagering requirement is met.

• If the wagering requirement is not met within the set period from the date the bonus is received, the bonus will be cancelled.
• Some games may contribute a limited amount towards bonus wagering — details will be noted on the promotions page.
• Multiple bonuses cannot be active at the same time unless specifically stated.

5.3 Other Promotions

Specific terms for VIP cashback and other promotions will be published alongside the relevant offer. vsbat reserves the right to change, suspend, or cancel any promotion at any time.

5.4 Bonus Abuse

If any strategic or fraudulent method is used to gain bonus benefits, all bonuses and related winnings will be forfeited and the account may be closed.

6 Betting and Gaming Rules

6.1 General Betting Rules

All bets on the vsbat platform must be placed through a valid and registered account. Once confirmed, a bet cannot be changed or cancelled, though the platform's specific cash-out feature may be used where applicable.

6.2 Technical Issues

If a technical fault occurs in the game software or server, the relevant bet may be considered void and the stake will be returned. Any winnings resulting from a faulty game outcome will be considered invalid.

6.3 Special Rules for Sports Betting

For cricket and any other sports event, the official result of the relevant sports governing body (ICC, BPL, IPL authority) will apply to determine the outcome of bets. If a match is abandoned, undecided, or rescheduled, the outcome of bets will be determined according to the specific rules.

6.4 Maximum Winnings Limit

vsbat may set a maximum winnings limit for specific games or bet types. Details of this limit will be available in the relevant game or betting section.

7 Prohibited Activities

The following activities are strictly prohibited on the vsbat platform:

• Using the platform for money laundering or any unlawful financial activity.
• Using bots, scripts, automation software, or artificial intelligence to gain an unfair advantage in games or betting.
• Cheating other users or participating in any fraudulent activity.
• Being involved in match fixing or any form of sports corruption.
• Attempting to breach system security through hacking, phishing, or any other means.
• Making chargebacks or fraudulent financial claims through your own or a third party's account.
• Engaging in abusive, threatening, or harassing behavior towards our support staff or other users.

8 Privacy and Personal Data

vsbat gives the highest priority to the security of your personal information. We use SSL encryption and modern security technology to keep your data safe.

8.1 Purpose of Data Collection

The information you provide will be used only for the following purposes:

• Account management and identity verification.
• Processing deposits and withdrawals.
• Informing you about relevant promotions and offers.
• Fraud prevention and compliance with legal obligations.
• Improving the quality of our services.

8.2 Data Sharing

We never sell your personal information to third parties. Limited data sharing may occur to meet legal obligations or for security investigations.

To learn about our full privacy policy, please read our Privacy Policy page.

9 Responsible Gaming

vsbat believes that online gaming is a form of entertainment — not addiction. We are committed to the wellbeing of our users.

9.1 Age Restriction

This platform is only for those aged 21 or older. Registration and use by minors is strictly prohibited.

9.2 Setting Your Own Limits

We advise users to set deposit limits, betting limits, and session time limits for themselves. Contact our 24/7 live chat support for assistance with this.

9.3 Self-Exclusion

If you feel you need a break from gaming, please contact us. We can arrange a temporary or permanent account closure.

For more details, please read our Responsible Gaming Guidelines.

10 Limitation of Liability

To the fullest extent permitted by applicable law, vsbat accepts no liability in the following cases:

• Loss or missed opportunity caused by internet disconnection.
• Temporary service interruption due to server maintenance or technical issues.
• Loss caused by keeping your own account information insecure.
• Delays or issues from third-party payment providers.
• Your indirect or consequential losses.

11 Dispute Resolution

11.1 First Step: Contact Us

For any dispute or complaint, first contact our 24/7 live chat support or email us at ([email protected]). We are committed to resolving disputes quickly and fairly with every effort.

11.2 Dispute Submission Process

To submit a formal complaint, please email us with the following information:

• Your registered username and email address.
• Detailed description of the dispute and the relevant dates.
• Transaction ID or bet ID (where applicable).
• Your expected resolution.

11.3 Resolution Timeframe

We will review all complaints as quickly as possible. Complex disputes may take a little longer to resolve, but we will always keep you informed of the progress.

12 Closing Provisions & Miscellaneous

12.1 Right to Close an Account

vsbat reserves the right to close any account at any time without stating a reason. In the event of a breach of these terms, the existing balance may be forfeited. In the case of closure for valid reasons, the legitimate balance will be returned.

12.2 User Account Closure Request

You may request to close your account at any time. To do so, contact our support team. Before closure, please withdraw all legitimate withdrawable balance.

12.3 Severability of Terms

If any provision of these terms is found to be invalid or unlawful, the remaining provisions will continue in full force and effect.

12.4 Entire Agreement

These terms, the privacy policy, and the responsible gambling guidelines together form the entire agreement between you and vsbat, and replace any previous oral or written understandings.

If you have any questions about these terms and conditions, contact us via 24/7 live chat or email ([email protected]). We are always ready to assist you.